dilluns, 1 de desembre del 2014

The 3 A's of Good Business Practice


  1. ACCEPT: It is about taking responsability when making a mistake.
  2. ADOPT: When there is a problem or a mistake, the business person needs to take action by apologizing and offering something else instead.
  3. ATMOSPHERE: The business person must show that he/ she cares about his/ her customers. 
GOOD TO KNOW



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