The 3 A's for a Peaceful Office Life

The 3 A's for a Peaceful Office Life

1. APOLOGIZE: One must say sorry when he/ she has made a mistake that has caused consequences in others.
2. AGREE: One must permit and accept others' feedback.
3. ACCEPT: One must take responsability for the damage caused.

GOOD TO KNOW

The 3 A's of Business

The 3 A's of Business

(They are useful when making a business mistake.)

1. ACKNOWLEDGE: It consists of telling the people what happened, without blaming anyone.
2. APOLOGIZE: It has to do with the fact of saying sorry for any inconvenience by using "I". For instance, "I'm sorry for the inconvenience".
3. ACT: It deals with making clear what will be done now and/ or in the future in order to solve the problem such as, "I will be more careful next time". 

GOOD TO KNOW